Due to the high volume of COVID cases reported in Georgia, and with an abundance of caution for our patients and our staff, we are temporarily suspending the in-person exam option. The measures we have taken over the last few months are still in place, and as soon as we deem it safe to do so, we will bring back the in-person exams. We will reach out to you if you have an in-person exam currently scheduled, but please know that we will not be scheduling any new in-person exams until further notice.
By partnering together, we can resume our normal hospital operating procedures safely and sooner. We thank you for your understanding and your participation as we navigate this together!
We have instituted a new method of care during this period of social distancing--virtual exam rooms. This will allow you, via a live-stream video, to be "virtually" in the room with us while we examine your pet. Look for an email from us before your appointment with your link to a zoom conference. This will allow us to talk and you can see us in the exam room.
With virtual or curbside appointments, just pull up and if a PHAH staff member does not come to your car within a couple of minutes, PLEASE CALL THE FRONT DESK at 404.812.9880 right away to let us know you are here.
You can schedule virtual appointments here via Next in Line, our scheduling app button at the top of our homepage, or call 404.812.9880 to schedule appointments or ask general pet questions.
This is the preferred method over emailing. If you do email us, due to the high number of emails we receive on a daily basis, please allow 24 to 48 hours for a response. And please note that in-person exams must be scheduled through the front desk at 404.812.9880.
We are doing many "contactless consults" with TeleVET, our telemedicine app. We encourage everyone to download the app and have it at the ready should you need to use it. Note: We will soon be using this telemedicine app to follow up on all surgical procedures, as it is much less stressful for your pet. We are the last people your pet wants to see the week following a procedure, but we can accomplish the same level of check-up using photos and video feed. Win-win!
To schedule a TeleVET visit, click here.
11Alive Staff, WXIA 7:17 p.m. EDT May 20, 2015
ATHENS, GA – The same strain of dog flu that has killed pets in the Midwest has been detected in a dog in the metro Atlanta area, according to the University of Georgia Veterinary Diagnostic Laboratories. And protecting man's best friend from the potentially deadly virus may involve a low-tech approach for now.
The Athens Veterinary Diagnostic Laboratory said it identified the first positive case of Canine influenza in Georgia on May 15. The infected dog was coughing, had fever, lethargy and anorexia. It was up to date on its DHLPP, Rabies and Bordetella vaccinations. The affected dog had been in contact with other dogs at a metro Atlanta boarding facility, according to UGA officials. Officials have not revealed which boarding facility the affected dog was in.
View on 11alive.com: http://www.11alive.com/story/life/pets/2015/05/20/dog-flu-atlanta/27654391/
But the most common way to avoid viruses like dog flu - vaccinations - won't work in this case, officials are now saying. That's because there is no vaccine for this specific strain just yet - only the older more common version. And while some boarding facilities are stepping up vaccination requirements others are taking a wait-and-see approach and not requiring them. "Our local vets don't recommend that we require this vaccine. They've informed us that it give them zero protection to this strain," an employee of Dog Days Boarding in Buckhead said.
The contagious flu strain, known as H3N2, has killed at least 8 dogs and sickened more than 1,700 in the Chicago area, according to NBC News. Symptoms to watch for in your pet include coughing, nasal discharge and lethargy.
Dogs that are kept at day cares, parks, or kennels are often considered "high risk." So that's why veterinarians are keeping the owners and operators of these facilities in the loop to spot the symptoms early. "The great thing is we've notified the boarding kennels of what to look for and identifying these dogs very quickly," Veterinarian Dr. Duffy Jones said. "If they start to show any signs they can isolate them."