Due to the high volume of COVID cases reported in Georgia, and with an abundance of caution for our patients and our staff, we are temporarily suspending the in-person exam option. The measures we have taken over the last few months are still in place, and as soon as we deem it safe to do so, we will bring back the in-person exams. We will reach out to you if you have an in-person exam currently scheduled, but please know that we will not be scheduling any new in-person exams until further notice.
By partnering together, we can resume our normal hospital operating procedures safely and sooner. We thank you for your understanding and your participation as we navigate this together!
We have instituted a new method of care during this period of social distancing--virtual exam rooms. This will allow you, via a live-stream video, to be "virtually" in the room with us while we examine your pet. Look for an email from us before your appointment with your link to a zoom conference. This will allow us to talk and you can see us in the exam room.
With virtual or curbside appointments, just pull up and if a PHAH staff member does not come to your car within a couple of minutes, PLEASE CALL THE FRONT DESK at 404.812.9880 right away to let us know you are here.
You can schedule virtual appointments here via Next in Line, our scheduling app button at the top of our homepage, or call 404.812.9880 to schedule appointments or ask general pet questions.
This is the preferred method over emailing. If you do email us, due to the high number of emails we receive on a daily basis, please allow 24 to 48 hours for a response. And please note that in-person exams must be scheduled through the front desk at 404.812.9880.
We are doing many "contactless consults" with TeleVET, our telemedicine app. We encourage everyone to download the app and have it at the ready should you need to use it. Note: We will soon be using this telemedicine app to follow up on all surgical procedures, as it is much less stressful for your pet. We are the last people your pet wants to see the week following a procedure, but we can accomplish the same level of check-up using photos and video feed. Win-win!
To schedule a TeleVET visit, click here.